Zoho Corporation Private Limited is the provider of marutham.com and the mobile application, Pannai (the "Service"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services.
Effective from: 30th August 2023.
We collect information about you only if we need the information for some legitimate purpose. We will have information about you only if (a) you have provided the information yourself, (b) we have automatically collected the information, or (c) we have obtained the information from a third party. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.
When you sign up for an account to access our Services, we ask for information like your name, contact number, email address to complete the account signup process. You'll also be required to enter your mobile number and the one time password sent to your mobile number for signing in. You may also provide us with certain additional information such as your photo and language, but we don’t require that information to sign up for an account.
When you elect to allow it, our mobile application has access to the camera, microphone, contact information, photo library, files and other information stored on your mobile device. Our application require such access to provide the services. Similarly, when you elect to provide access, location-based information is also collected for purposes including, but not limited to, locating nearby contacts or setting location-based reminders. This information will be exclusively shared with our mapping providers and will be used only for mapping user locations. You may disable the mobile application's access to this information at any time by editing the settings on your mobile device. The data stored on your mobile device and their location information to which the mobile applications have access will be used in the context of the mobile application, and transferred to and associated with your account in the corresponding services (in which case the data will be stored on our servers) or products (in which case the data will remain with you unless you share it with us).
We record information that you submit when you (i) register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) submit a form in order to download any documents, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support, get a quote or to contact us for any other purpose.
When you buy something from us or use paid version of our Services, we ask you to provide your name, contact information, and credit/debit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your card information or other payment information in a manner allowed by applicable laws.
When you authorize us to post testimonials about our Services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it. If you wish to update or delete your testimonial, you can contact us at privacy@marutham.com.
We may record, analyze and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, for improving our interactions with you and other customers.
When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about visitors to our websites.
We use temporary and permanent cookies to identify our users and to enhance user experience. We embed unique identifiers in our downloadable products to track usage of the products. We also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We also use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.
We collect information about your use of our Services and mobile applications from application logs and in-house usage analytics tools, and use it to understand how your use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.
If someone has referred our Services to you through any of our referral programs, that person may have provided us your name, mobile number, and other personal information. You may contact us at privacy@marutham.com to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.
If you register for or attend an event that is sponsored by us, the event organizer may share your information with us. We may also receive information about you from review sites if you comment on any review of our Services, and from other third- party service providers that we engage for marketing our products and services.
When you provide feedback or reviews about our Services, interact, or engage with us on marketplaces, review sites or social media sites such as Facebook, Twitter, LinkedIn and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, better understand user reactions and issues, or to reproduce and publish your feedback on our websites. We must tell you that once collected, this information may remain with us even if you delete it from these sites. We may also add and update information about you, from other publicly available sources.
In addition to the purposes mentioned above, we may use your information for the following purposes:
Zoho Corporation Private Limited and relevant group entities in Zoho have access to your information. We do not sell any personal information. We share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures.
Employees and independent contractors of relevant Zoho group entities have access to your information on a need-to-know basis. They will also have access to information that you knowingly share with us for technical support or to import data into our Services. We require all employees and independent contractors of Zoho group entities to follow this Privacy Policy for personal information that we share with them.
We may need to share your personal information and aggregated or de-identified information with third-party service providers that we engage, such as marketing and advertising partners, event organizers, web analytics providers and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Some features in our Services may allow you to collaborate with other users or third parties. Initiating collaboration may enable other collaborators to view some or all of your profile information.
Some of our Services may support integrations with third-party products and services. If you choose to enable any third-party integrations, you may be allowing the third party to access your data and personal information about you. We encourage you to review the privacy practices of the third-party services and products before you enable integrations with them.
We may be required by law to preserve or disclose your personal information and other data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.
We may disclose personal information and other data to a third party if we believe that such disclosure is necessary for preventing fraud, spam filtering, investigating any suspected illegal activity, enforcing our agreements or policies, or protecting the safety of our users.
If you have enabled notification on our mobile applications, we will push notifications through a push notification provider such as Apple Push Notification Service, Google or Windows Push Notification Services. You can manage your push notification preferences or deactivate these notifications by turning off notifications in the application or device settings.
We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.
We have appropriate administrative, technical and physical safeguards in place to prevent unauthorized access, use, alteration, disclosure or destruction of the information that we process. If you have any concerns regarding the security of your information, we encourage you to write to us at privacy@marutham.com.
Where we rely on your consent as the legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place. In addition to that, you have a right to access your information, obtain a copy of it, request to update or modify your information, and request erasure of information. To exercise any of the above mentioned rights, you can write to us at privacy@marutham.com.
We may update our Privacy Policy from time to time. We will let you know via email and/or a prominent notice on the application, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
